OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
40 ratings and 33 comments received in the last 90 days.
13 March 2024
From initial enquiry right through to picking up my car everything was great
06 March 2024
Looked after very well and a comprehensive explanation of the operation of the car before driving away
05 March 2024
stress free purchase
03 March 2024
Welcomed in to the Mini Centre offered teas or coffees. Arron explained everything in detail answering questions and was very enthusiastic about the range, colours, price of the Minis available. Dealt efficiently with the paperwork involved .
28 February 2024
Adam and Calum were great and everything went smoothly.
28 February 2024
My Sales representative, Adam was very helpful in every step of the way guiding us all through out delivery.
23 February 2024
We received excellent service from both the sales consultant and his manager
22 February 2024
I was kept up to date at all points and given a courtesy car prior to my own car being delivered.
22 February 2024
I found the mini centre Inverness very welcoming and great toys to keep my daughter occupied:-)
20 March 2024
Helpful and informative
20 March 2024
No problem, slight mark left inside car but nothing to worry about
13 March 2024
Repair/replacement work carried out was good standard.
13 March 2024
Staff always friendly and helpful
13 March 2024
Having dropped my cars at 9am on different days, I felt that not being able to collect them until 4:30pm/5pm was quite a long time for a brake-fluid service.
07 March 2024
Given a lift into town to shop while waiting. Service was finished in good time and I was given a lift back. Brilliant.
06 March 2024
Our two minis were serviced in the same week. Each time, I dropped the car off at 9am but couldn't collect it until 4:30pm. I completely accept that the garage is busy, but it certainly felt a long day on both occasions. I live near Forres.
26 February 2024
Bringing my mini to Inverness branch I did get the answer of oil leak where is coming from.
22 February 2024
As above
29 January 2024
everything went well
13 March 2024
Quick & easy process